Privacy Policy
At Pamosapicks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Last Updated: January 1, 2024
1. Information We Collect
Personal Information
- Name, email address, and phone number
- Delivery address and billing information
- Payment details (processed securely through our payment partners)
- Date of birth and preferences (optional)
Usage Information
- Browsing behavior and purchase history
- Device information and IP address
- Cookies and similar tracking technologies
- Location data (with your consent)
Communication Data
- Customer service interactions and feedback
- Survey responses and reviews
- Marketing preferences and communication history
2. How We Use Your Information
Order Processing
To process your orders, arrange deliveries, and provide customer support for your purchases.
Account Management
To create and manage your account, verify your identity, and provide personalized services.
Communication
To send order updates, promotional offers, newsletters, and important service announcements.
Analytics
To analyze usage patterns, improve our services, and develop new features based on customer needs.
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Delivery partners, payment processors, and technology service providers
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In case of merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
4. Data Security
SSL Encryption
All data transmission is protected with industry-standard SSL encryption.
Secure Servers
Your data is stored on secure servers with restricted access controls.
Access Control
Only authorized personnel have access to your personal information.
Regular Updates
We regularly update our security measures and conduct security audits.
5. Your Rights and Choices
Access Your Data
You can request a copy of the personal information we hold about you.
Update Information
You can update or correct your personal information through your account settings.
Delete Data
You can request deletion of your personal information, subject to legal requirements.
Opt-Out
You can opt-out of marketing communications at any time through unsubscribe links.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
- Account Information: Retained while your account is active and for 3 years after closure
- Transaction Records: Kept for 7 years for accounting and legal compliance
- Marketing Data: Retained until you opt-out or for 2 years of inactivity
- Support Communications: Kept for 2 years for quality assurance purposes
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
- Updating the "Last Updated" date at the top of this policy
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
privacy@pamosapicks.com
Phone
+91 9876543210
Address
Pune, Maharashtra, India