Shipping Information

At Pamosapicks, we ensure your organic products reach you fresh and on time. Learn about our delivery options, shipping zones, and policies.

Free Delivery on Orders Above ₹500

1. Delivery Areas

Pune City

Same Day Delivery

All major areas in Pune including Koregaon Park, Baner, Wakad, Hinjewadi, Kothrud, Deccan, and more.

Coverage: Within 25km radius from city center

Pune Outskirts

Next Day Delivery

Extended areas including Talegaon, Lonavala, Chakan, Pirangut, and surrounding regions.

Coverage: 25-50km radius from city center

Maharashtra

2-3 Days

Major cities in Maharashtra including Mumbai, Nashik, Aurangabad, and Nagpur.

Note: Limited to non-perishable items only

2. Delivery Time Slots

Morning Slot

8:00 AM - 12:00 PM

Perfect for fresh produce and daily essentials

Afternoon Slot

12:00 PM - 4:00 PM

Ideal for working professionals

Evening Slot

4:00 PM - 8:00 PM

Most popular slot for families

Express Slot

Within 2 Hours

Emergency deliveries (additional charges apply)

3. Shipping Charges

MOST POPULAR

Free Delivery

₹0

On orders above ₹500 within Pune city limits

Standard Delivery

₹40

For orders below ₹500 within Pune city

Outskirts Delivery

₹80

Extended areas beyond 25km radius

Express Delivery

₹150

Within 2 hours delivery (subject to availability)

4. Packaging & Handling

Eco-Friendly Packaging

We use sustainable, biodegradable packaging materials to protect your organic products while caring for the environment.

Temperature Control

Insulated bags and ice packs for fresh produce

Recyclable Materials

Paper bags, cardboard boxes, and biodegradable wraps

Secure Packaging

Protective cushioning to prevent damage during transit

Clear Labeling

Product information, expiry dates, and handling instructions

5. Order Tracking

1

Order Confirmed

You'll receive an SMS and email confirmation

2

Order Prepared

Fresh products picked and packed with care

3

Out for Delivery

Delivery partner is on the way to your location

4

Delivered

Order successfully delivered to your doorstep

Real-Time Updates

  • SMS notifications at each step
  • Email updates with tracking details
  • Call from delivery partner before arrival
  • Live tracking link (for express deliveries)

6. Delivery Guidelines

Delivery Address

  • Provide complete address with landmarks
  • Include building name and flat number
  • Mention any access restrictions
  • Ensure someone is available to receive

Contact Information

  • Keep your phone accessible
  • Provide alternate contact if needed
  • Respond to delivery partner calls
  • Update contact details if changed

Delivery Window

  • Be available during selected time slot
  • Allow 30-minute buffer time
  • Reschedule if unavailable
  • Check products upon delivery

7. Special Handling

Cold Chain

Temperature-controlled delivery for dairy, meat, and frozen items

Fragile Items

Extra care for delicate fruits, glass containers, and eggs

Bulk Orders

Special arrangements for large quantity orders

Gift Wrapping

Beautiful packaging for gift orders (additional charges apply)

8. Shipping Support

Have questions about shipping or need to modify your delivery? Our support team is here to help.

Call Support

+91 9876543210

Mon-Sat: 8 AM - 9 PM

Email Support

shipping@pamosapicks.com

Response within 1 hour

Live Chat

Available on Website

Instant assistance